The Phoenix Process:
Steps to NFA
Phoenix internal project
set-up performed
Initial contact between Phoenix and
the insured and/or claims adjustor
Site investigation and
delineation activities
scheduled
PROJECT PROCUREMENT
SITE INVESTIGATION
Rough site map drawn
Soil borings advanced
Soil/groundwater samples collected
Underground storage tank and/or
excavation inspected if present
Site history obtained through
homeowner questionnaire
Third-party impact determination
verified
Site Investigation Report (SIR) issued
within 72 hours of site investigation
AutoCAD site maps generated that depict
site location and sample locations with
contaminant concentrations
DRAFTING
DELINEATION
Soil/groundwater delineation perfomed
ESTIMATING
SIR & Delineation data reviewed, remedial
scope of work generated, bids solicited.
Phoenix generates a single remedial cost
estimate to help you establish a reserve.
PROJECT MANAGEMENT
Remedial activities scheduled, authorization requests (OSC & PBR) submitted to the NJDEP,
contractors retained, Phoenix personnel assigned to oversee contractors,
engineering drawings procured, soil and groundwater samples collected.
COMPLIANCE
Regulatory compliance sampling conducted for
groundwater treatment systems (OSC/PBR)
Monitoring well installations scheduled &
supervised
Post-remedial groundwater sampling conducted
Post-excavation soil samples collected
REPORTING
Based on information provided by
project management & compliance,
Remedial Action Reports (RARs) are
generated and submitted to the insured,
state regulatory agency, and you,
our client.
No Further Action